From prospecting to contract delivery — the whole sales flow in one system
tide CRM is an integrated customer relationship management system for group enterprises. Six modules — customers, opportunities, contracts, targets, analytics and administration — work as one, with an AI sales assistant and DingTalk mobile access covering the whole journey from prospecting to performance analysis.
Customers, contacts, competitors, visits and activity records live in one customer view; business-registration data is looked up and filled in automatically, and map prospecting targets leads by area and industry.
Opportunities, requests, regional pools and line items move together — stage, win rate and score always visible, with duplicate-deal rules blocking clashes.
From tendering to contracts, line items, clause templates, service handover, filing and archive — signing through fulfilment in one system.
Behavioural and revenue targets side by side, attainment calculated automatically, team and individual progress always to hand.
Customers, map prospecting, contacts, competitors, visit records and activity records.
Sales opportunities, opportunity requests, shared pools, line items and competitors.
Tendering, contracts, line items, clause templates, service handover, filing and archive requests.
Market, conference and lead-capture campaigns with member management, landing pages, sign-in and posters.
Behavioural and revenue targets set and tracked by employee, customer, year and project.
Behavioural and revenue target analysis — target, actual and attainment shown by period.
Create records, auto-fill registration data, prospect on the map and log visits.
Advance opportunities by stage; requests, pools and line items stay in sync.
Tendering, drafting and approval, line items and clauses.
Handover forms carry delivery; service items and customer data stay aligned.
Attainment of behavioural and revenue targets, rolled into data reports.
Report names, covers and tags managed in-house, with sharing permissions for both models and data.
Configure filters and data scope; views are searchable and saveable, with a personal workspace.
Behavioural and revenue target attainment calculated by period, target against actual.
Unified standards for customer, opportunity, contract and performance data give decisions a single source of truth.
Look up day-to-day sales knowledge any time, just by typing a question.
Get targeted talking points for a specific customer and scenario.
Query CRM data directly instead of clicking through menus.
Ask by text or by voice, whichever suits the moment.
Integrated with DingTalk: user details map automatically to roles and accounts.
Pending, done and cc'd items in one list, with approve, return, reject and countersign.
Log a visit from the phone with automatic coordinates; the watermark camera records company, time, place and person.
Approval and business messages pushed to the phone, read and unread kept apart, details one tap away.
Pull data by API, or embed dashboards by iframe — click a module to open the BI board.
Opportunity and contract requests run through the workflow engine, with approvals, cc and reminders configured visually.
Reuse existing permissions to pull department data and scope visibility by the org hierarchy.
API connections for lead pools and account sets, with historical data and approval flows migrated across.
An AI-powered app building platform: it analyzes business needs, plans the app architecture and generates complete apps — no coding required.
AI agents take over routine monitoring, inspections, releases and troubleshooting around the clock, while people keep the key decisions.
JuWei is an AI grid worker for grassroots governance: built on LLM semantic understanding and agent orchestration, it reaches residents through digital-human screens, mobile apps and community groups.
Manage content for websites, apps, IPTV and OTT from one platform — edit once, publish to every screen.
One repository for video, audio, text, images and specialist data, with transcoding, editing, watermarking, subtitles and multi-channel output.
Visually schedule TV, online and ad-hoc live channels, with multiple stream formats in and out for web, IPTV and mobile.
Build media apps with low-code and ship to multiple platforms quickly, with live, on-demand, news, UGC and interactive features.
Records live signals continuously so clips can be cut and published about a minute after airing, with frame-accurate editing in the cloud.
Cloud live streaming, on-demand, paid content and interaction for major events and corporate training, with no infrastructure to run.
Drag-and-drop interfaces and workflows so managers, developers and business staff can build business apps quickly, with data shared across systems.
Unified sign-in and user management, interactions pooled from WeChat and Weibo, plus voting, comments, favorites and cross-screen features.
Tracks user behavior across websites, video, apps and WeChat, supporting user profiles, personalized recommendations and targeted outreach.
Collects third-party articles, video and specialist data by rule, maps it into your repository, and monitors every collection job.
One entry point for users and permissions across business systems, with full logging, health monitoring, security and unified upgrades.