Background

As the traditional Chinese medicine (TCM) sector grows, continuing education in TCM matters more and more. On the business side, the platform must manage many kinds of users — project applicants, administrators at each level and experts — run every project through a standardized process, and analyze data to support decisions. Users expect a convenient interface, personalized service and access from any device, and technically the system must be integrated, secure and stable.

Key Requirements

  • Manage diverse user groups
  • Run every project through a standardized end-to-end process
  • Provide personalized service
  • Keep the system secure and stable

Solution

tsan.ai's tsanCenter provides an efficient, flexible technical solution through low-code development and a microservice architecture. The platform integrates user management, permission control and other core modules, simplifying development while keeping the system extensible and its data secure.

Core Capabilities

User Management

Multi-role permission management

Project Management

End-to-end online management

Certificate Management

Issuing and verifying electronic certificates

Data Analysis

Multi-dimensional statistical analysis

Use Cases

Four functional modules make up a smart service platform for TCM.

  1. Project Application and Review

    Online applications with multi-level review and configurable workflows; real-time feedback, project summaries, automatic notification of course applications, process records and certificate issuing

  2. User Management and Services

    Registration and sign-in in several ways, permission management and online customer service

  3. Data Statistics and Analysis

    Multi-dimensional statistics, trend analysis and report export

Impact

The TCM association's member platform is built on tsanCenter, with low-code development and a microservice architecture for fast deployment and flexible extension. It streamlines member management, improves operating efficiency and service quality, supports data-driven decisions and gives continuing education in TCM a digital foundation.

60%
Higher management efficiency
65%
Better-informed decisions
40%
Lower operating costs
55%
Higher user satisfaction