Background
As the traditional Chinese medicine (TCM) sector grows, continuing education in TCM matters more and more. On the business side, the platform must manage many kinds of users — project applicants, administrators at each level and experts — run every project through a standardized process, and analyze data to support decisions. Users expect a convenient interface, personalized service and access from any device, and technically the system must be integrated, secure and stable.
Key Requirements
- Manage diverse user groups
- Run every project through a standardized end-to-end process
- Provide personalized service
- Keep the system secure and stable
Solution
tsan.ai's tsanCenter provides an efficient, flexible technical solution through low-code development and a microservice architecture. The platform integrates user management, permission control and other core modules, simplifying development while keeping the system extensible and its data secure.
Core Capabilities
User Management
Multi-role permission management
Project Management
End-to-end online management
Certificate Management
Issuing and verifying electronic certificates
Data Analysis
Multi-dimensional statistical analysis
Use Cases
Four functional modules make up a smart service platform for TCM.
Project Application and Review
Online applications with multi-level review and configurable workflows; real-time feedback, project summaries, automatic notification of course applications, process records and certificate issuing
User Management and Services
Registration and sign-in in several ways, permission management and online customer service
Data Statistics and Analysis
Multi-dimensional statistics, trend analysis and report export
Impact
The TCM association's member platform is built on tsanCenter, with low-code development and a microservice architecture for fast deployment and flexible extension. It streamlines member management, improves operating efficiency and service quality, supports data-driven decisions and gives continuing education in TCM a digital foundation.